Solution
Online Ordering
With the right online ordering system, bringing your restaurant online is simple, affordable and great for boosting sales! Reach an entirely-new group of customers, grow your brand’s popularity and increase your profits by offering food online!
Online Ordering Products
Benefits
Extend Your Online Reach and Grow Your Customer Base
Getting your restaurant online lets your restaurant keep up with modern consumer behavior as foodies now rely on online ordering to add convenience to their lives. Let customers find you and order through your own branded website, on popular online food-ordering platforms or even using your own restaurant app. By maximizing the ways your customers can place orders, you increase the chances of gaining new business.
Online Food Ordering Systems Boost Table Turnover
Queuing, ordering and paying can be handled directly by the customer. By giving your customers the freedom to control their dining experience and choosing from payments that they prefer, you are able to reduce human error throughout. You can also guarantee a boost in speed since customers require minimal assistance and don’t need to wait around for staff. This reduces the average dining time and boosts table turnover.
Specialized Staff, Less Cost
With online ordering solutions for restaurants, you can run your business with fewer staff that specialize in useful tasks so that you can save costs and reinvest where it matters most.
New Online Interaction Point, More Sales
Rather than requiring customers to dine in, smart devices create a new online interaction point powered by a digital ordering system, allowing you to tailor content for online ordering customers and increase pickup sales.
The Full Online Ordering Solution for Restaurants
Online Order Management Hub
Manage all incoming online orders in real-time, fully-integrates with other Eats365 Online modules and third-party integrations.
A handy product that lets you manage online orders from multiple sources on one Android device. It’s designed to be lightweight and affordable, so restaurants can start their online business in days, not months!
Build Your Online Presence
A quick and effective way to bring your physical restaurant’s brand image online where you can attract both new and existing customers who want to order food online. With a Branded Online Store, you can stand out from your competitors and grow your digital presence in no time!
List your restaurant on the Eats365 Marketplace, an online food ordering platform, where you have access to thousands of potential customers! No hidden fees, no false gimmicks, no delayed payments.
Diverse Selection of Online Payments
Integrate your online ordering system with a wide range of supported payment providers so your customers can pay how they want by using the payment methods that are convenient to them.
FAQs about Eats365 Online Ordering Solution
1. What is an online ordering system for restaurants?
An online ordering system for restaurants is a digital tool that enables customers to browse menus, customize orders, and pay for pickup or delivery directly through a restaurant's website, app, or search profile, without needing to call in or order in person.
2. What are the benefits of a first-party online ordering system?
A first-party online ordering system allows restaurants to keep more of their profits by avoiding high commissions charged by third-party delivery apps. It also gives restaurants ownership of their customer data, which can be used for marketing and loyalty programs.
3. How does online ordering impact average order values?
Restaurants utilizing optimized digital ordering often experience 30% or higher average order values compared to phone orders, as customers may be more inclined to explore and add items when ordering online.
4. What features should I look for in an online ordering system?
Key features to look for in an online ordering system include seamless customer order and payment processing, instant inventory updates, accurate order fulfillment, integration with CRM and loyalty programs, and commission-free ordering.
5. Why is customer data important in an online ordering system?
Owning customer data allows restaurants to understand their customers better, personalize marketing efforts, and build loyalty programs. Without it, restaurants are essentially renting their customers from third-party platforms.
6. How does online ordering integrate with kitchen and staff workflow?
Online orders flow directly into your POS or KDS, move through Kitchen → Expedite → Pickup displays, ensuring accurate communication and faster delivery. This automation minimizes errors, reduces labor, and helps maintain food quality during busy periods.
